Returns & Exchanges

At Bohame, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Visit our returns portal or email our support team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all designer tags, accessories, and invoices are included to prevent damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 5 business days of authorization.

4

Quality Check and Refund

Once our warehouse team inspects the garment for quality, your refund or exchange will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing